Eyeglasses

So, I went in to get new eyeglasses the other day. I had already gotten a new pair, but they were very heavy, and my face hurt at the end of a day of wearing them, so I decided to trade them for a different pair.

So, I go in, find a pair of frames that I like, and we get it all arranged, I give them my other glasses, and leave. I come back later, and the lady that had helped me before wasn't there anymore. So, a different lady helps me...this is after standing and waiting what seemed like 5 minutes for someone to notice that I needed help. That didn't really bother me, because it was kind of busy, so I cut them some slack there.

So, I go sit down, the lady takes my receipt and gets my glasses. She then has me try them on so she could see how to adjust them. I don't know if it was because they were busy, or because there were distractions, but she didn't seem to be really "with it." She adjusts the frames and has me try them on again. The ear piece on one side was too tight, and I knew it would annoy me, so I told her it was too tight, right? She looked at me like I was an alien...
"Really?" Gasp, apalled.
"Really, I think it's too tight."
She raised her eyebrows and minutely shook her head. Then she slightly moved her fingers over the ear piece. I don't think she even put any pressure on them.
"Try that."
Uh huh. Yeah, they are totally going to fit now, because you didn't BELIEVE me, and are trying to trick me into thinking that they are magically fixed now. Yeah, RIGHT. But, trying to be a nice customer, and not an ornery one, I try them on again.
"Yeah, I think they're still too tight." Amazing, since they felt exactly the same! She looked at me in disbelief again.
"Oh, well, okay."
I just sit there, thinking, man... So, she adjusts them again, and then I try them on, good enough, it will work, and I get ready to go. She looks at me...
"So, your receipt says that you had an exchange? Do you have them with you?"
You've got to be kidding me?
"Uh no, I already gave them to your store when I came in earlier." Seriously felt like my words were going into a bowl of jello. Glub, tink tink tink, glub, tink tink tink.
"Are you sure?"
"Yeah, I'm sure."
"Oh, well, okay."
Granted, I realize that this must partly be miscommunication on the previous salesperson, but wow.
Can I just say that getting out of that store didn't happen soon enough??